Cancellation policy

At Jespara, we offer subscription services for selected products, allowing you to receive recurring deliveries at regular intervals. By subscribing, you agree to the terms outlined below.

1. Subscription Enrollment

To subscribe, you must provide accurate contact information, including name, email, and mobile number. You will receive confirmation of your subscription via email or SMS.

2. Billing & Payments

  • Subscription payments will be automatically charged to your selected payment method at the time of each billing cycle.
  • You are responsible for maintaining valid payment details. Failed payments may result in suspension or cancellation of your subscription.
  • All prices are inclusive of applicable taxes, unless otherwise specified.

3. Subscription Delivery

  • Subscriptions are delivered based on the frequency selected at the time of purchase (e.g., monthly, quarterly).
  • Delivery timelines are estimates and may vary due to stock availability, shipping constraints, or other unforeseen circumstances.
  • Shipping charges, if any, will be applied as indicated during subscription checkout.

4. Cancellation & Modification

  • You may cancel your subscription at any time through your Jespara account or by contacting our customer support at info@jespara.com.
  • To modify delivery frequency, billing, or shipping information, please update your subscription details before the next billing cycle.
  • No refunds will be provided for completed subscription shipments.

5. Pausing Subscriptions

Subscriptions can be paused for a limited period. Requests must be submitted at least 5 days before the next scheduled delivery.

6. Termination by Jespara

Jespara reserves the right to terminate or suspend subscriptions in case of misuse, fraudulent activity, or breach of these terms.

7. Customer Support

For subscription-related queries, contact us at info@jespara.com or call +91 9281151123. Our team will assist with cancellations, modifications, or other concerns.

8. Changes to Subscription Policy

Jespara may update this Subscription Policy from time to time. Any changes will be effective immediately upon posting to the website. Your continued subscription after changes constitutes acceptance of the updated policy.